Delete Your Corinthia Cleaning Account

If you would like to delete your Corinthia Cleaning account and all associated data, please follow the steps below.

How to Request Account Deletion

Send an email to hello@corinthia.ca with the following information:

• Subject line: “Account Deletion Request”
• The email address associated with your Corinthia Cleaning account
• Your full name as it appears on the account

We will process your request within 7 business days and confirm by email once your account and associated data have been deleted.

What Data Gets Deleted

Upon deletion, the following data is permanently removed from our systems:

• Your account profile (name, email, phone number)
• Your booking history
• Your chat messages with support
• Your referral data and credits
• Your saved addresses
• Your push notification token

What Data Is Retained

For legal and accounting purposes, we retain the following for up to 7 years as required by Canadian tax law:

• Invoice and payment records (handled by Stripe)
• Anonymized booking records (with personal identifiers removed)

These retained records cannot be linked back to you as an individual.

Contact

For any questions about account deletion, contact us at hello@corinthia.ca.