Privacy Policy

Last updated: May 11, 2026

Corinthia Cleaning Solutions (“we,” “us,” “our”) operates the Corinthia Cleaning mobile application (the “App”) and the website corinthia.ca (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our Service.

Personal Information You Provide:

  • Name
  • Email address
  • Phone number
  • Service address
  • Booking details (date, time, service type, special instructions)
  • Communications you send through our support chat
  • Referral codes you enter

Information Collected Automatically:

  • Device information (device type, operating system)
  • App usage data (features used, screens viewed)
  • Push notification token (used to send booking updates)

Camera and Photos:
Our staff users may access the device camera and photo library to upload before-and-after photos of completed cleaning jobs. These photos are stored securely and used solely for service documentation. Customers do not upload photos through the App.

Payment Information:
We do not store credit card numbers or banking details in the App. Payment is processed by Stripe, Inc. through their secure checkout. Stripe’s privacy policy is available at https://stripe.com/privacy.

How We Use Your Information

We use collected information to:

  • Provide and operate the cleaning service
  • Communicate with you about bookings, schedule changes, and updates
  • Process payments through Stripe
  • Send service notifications via push, email, and chat
  • Improve the App and customer experience
  • Comply with legal obligations

Third-Party Services

We use the following third-party services, each governed by their own privacy policies:

  • Google Firebase (data storage, authentication, push notifications): https://firebase.google.com/support/privacy
  • Stripe (payment processing): https://stripe.com/privacy
  • Cloudinary (image hosting for staff job photos): https://cloudinary.com/privacy
  • Expo (app delivery and push notification routing): https://expo.dev/privacy

Data Retention

We retain your account information for as long as your account is active. Booking history and chat messages are retained for record-keeping and to provide ongoing customer service. You may request deletion of your account by contacting us at the email below.

Data Security

We take reasonable measures to protect your information using encryption in transit and at rest, secure authentication, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at the email below.

Children’s Privacy

Our Service is not directed to anyone under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service after changes constitutes acceptance of the new policy.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

Corinthia Cleaning Solutions
Calgary, Alberta, Canada
Email: hello@corinthia.ca
Website: https://corinthia.ca